We hope this FAQ will answer all your questions. if you still have questions feel free to contact us at: admin@backtsy.com
What is Backtsy?
Backtsy is an online (web) service that enables you to save (backup) versions of your shop and, when required, restore your shop with the saved data.Etsy actually enables you to keep a copy of your shop, but the whole process is manual, including the restoring – you have to upload files yourself. And Etsy is not responsible for changes you apply to your shop and won’t be able to help you if you want to restore your shop.Examples of why you might need to restore your shop:
- Changes applied to your shop resulted in a reduction in traffic.
- Changes you accidentally made to your shop have already been saved by Etsy.
How do I sign up
Click Register NOW in backtsy.com
Etsy will ask you to allow Backtsy to access your shop – allow access by clicking on Allow Access at the bottom of the screen and that’s it!
How do I set up a backup plan?
After registration, you will be asked to choose your backup frequency, from one of the following:
- Monthly backup – Once a month Backtsy will backup your shop
- Weekly backup – Once a week Backtsy will backup your shop
- Daily backup – Once a day Backtsy will back up your shop. At this time the daily backup is not active, but will be available soon.
How do I change a backup plan?
As you did when first setting up your backup plan, just click the backup plan option and choose the frequency of the backup you would like to perform (Daily, Weekly, Monthly). Then check out using paypal and you are done!
Can Backtsy backup digital items
Currently Backtsy can backup digital shop listings and shop information however at this time we do not back up the actual digital items. We hope to have this capability in the coming months. if you would like us to notify you when we have this capability just email us at: admin@backtsy.com
How do I pay?
The payment method currently supported is via Paypal (but you don’t need a Paypal account to pay, you can pay with your credit card through the Paypal form). Payment is monthly (and yes, you can cancel at anytime!) or annual
Where are my backups stored?
We keep your backup secured at Amazon S3 storage service that is considered to be the leading cloud storage platform in the world
How do I restore my shop?
Click the “Etsy shop backup option” (third from the left in the top menu panel) to display a list of your recent backups. For each copy, click the blue button to the right of each copy and select from one of the following:Selective Item restore : allows you to select specific listings for restore Download shop information and shop data Restore Shop Info : Restore only general shop information but will not apply any change to the listings.
For more questions please feel free to contact us at admin@backtsy.com
